ROBERTS PIANOS

Last Revision: 24/1/20

TERMS OF GUARANTEE

Piano purchase guarantee:

The 5 year Roberts Pianos guarantee is valid if the piano is:

1 – only moved by our associated removal firms or one we recommend;

2 – stored in a suitable environment, i.e. temperatures from 15°C-28°C, humidity from 30-70%, out of direct sun. If kept in a room with underfloor heating, special conditions apply…please ask. Guarantee may be void if you do not.

3 – Tuned at least once a year by us or our associated tuners; all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

The guarantee covers everything mechanical but does not cover tuning or any damages to the
case.

Strings broken during tuning by RP tuners will be covered.

For further advice on looking after your piano, follow the link below.

Piano rental guarantee:

The piano remains the property of Roberts Pianos (or its owner) at all times. Renters are expected to take every care of the piano, both as an instrument and as a piece of furniture. No modifications are allowed to be made in any way without consulting RP.

The piano must be:

1 – only moved by our associated removal firms or one we recommend;
2 – stored in a suitable environment, that is:

– temperatures between 15°C-28°C,

– humidity from 30-70% and

– out of direct sun.

– If kept in a room with underfloor heating, special conditions apply. Please ask.

3 – tuned at least once a year by us or our associated tuners;

4 – all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

When returned to RP, if there is more than 1 hour’s work to bring the piano back to good condition ready for sale, because of necessary cleaning or repairs, then RP will charge the rental client for this time @ £70 per hour + VAT. The maximum amount for this work will be the original sale value of the piano.

Terms of Guarantee

ROBERTS PIANOS

Piano purchase guarantee:

The 5 year Roberts Pianos guarantee is valid if the piano is:

1 – only moved by our associated removal firms or one we recommend;

2 – stored in a suitable environment, i.e. temperatures from 15°C-28°C, humidity from 30-70%, out of direct sun. If kept in a room with underfloor heating, special conditions apply…please ask. Guarantee may be void if you do not.

3 – Tuned at least once a year by us or our associated tuners; all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

The guarantee covers everything mechanical but does not cover tuning or any damages to the
case.

Strings broken during tuning by RP tuners will be covered.

For further advice on looking after your piano, follow the link below.

Piano rental guarantee:

The piano remains the property of Roberts Pianos (or its owner) at all times. Renters are expected to take every care of the piano, both as an instrument and as a piece of furniture. No modifications are allowed to be made in any way without consulting RP.

The piano must be:

1 – only moved by our associated removal firms or one we recommend;
2 – stored in a suitable environment, that is:

– temperatures between 15°C-28°C,

– humidity from 30-70% and

– out of direct sun.

– If kept in a room with underfloor heating, special conditions apply. Please ask.

3 – tuned at least once a year by us or our associated tuners;

4 – all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

Need help?

ROBERTS PIANOS

Piano purchase guarantee:

The 5 year Roberts Pianos guarantee is valid if the piano is:

1 – only moved by our associated removal firms or one we recommend;

2 – stored in a suitable environment, i.e. temperatures from 15°C-28°C, humidity from 30-70%, out of direct sun. If kept in a room with underfloor heating, special conditions apply…please ask. Guarantee may be void if you do not.

3 – Tuned at least once a year by us or our associated tuners; all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

The guarantee covers everything mechanical but does not cover tuning or any damages to thecase.

Strings broken during tuning by RP tuners will be covered.

For further advice on looking after your piano, follow the link below.

Piano rental guarantee:

The piano remains the property of Roberts Pianos (or its owner) at all times. Renters are expected to take every care of the piano, both as an instrument and as a piece of furniture. No modifications are allowed to be made in any way without consulting RP.

The piano must be:

1 – only moved by our associated removal firms or one we recommend;2 – stored in a suitable environment, that is:

– temperatures between 15°C-28°C,

– humidity from 30-70% and

– out of direct sun.

– If kept in a room with underfloor heating, special conditions apply. Please ask.

3 – tuned at least once a year by us or our associated tuners;

4 – all repairs and maintenance done by us or associated tuners, or a tuner from PTA recommended by us.

Need help?

The guarantee covers everything mechanical but does not cover tuning or any damages to the
case.

1 – only moved by our associated removal firms or one we recommend;
2 – stored in a suitable environment, that is: